Privacy Policy

Effective Date: January 1, 2026

Last Updated: August 9, 2026

1. Introduction

Zhejiang Xinke Medical Technology Co., Ltd. (hereinafter referred to as "we" or "the Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information.

Before using this website, please read this Privacy Policy carefully. By using this website, you agree to the terms of this Policy.

2. Scope

This Privacy Policy applies to www.xinkecn.com. If you are visiting from China, please refer to our China Privacy Policy (中文).

3. How We Collect Information

3.1 Information You Provide

When you contact us through the inquiry form, we collect the following information:

3.2 Automatically Collected Information

When you visit our website, we automatically collect:

3.3 Cookies

We use cookies to improve your browsing experience. See our Cookie Policy.

3.4 Information We Do NOT Collect

We do NOT collect the following sensitive information:

• ID card numbers
• Bank account information
• Health information
• Biometric data
• Children's information

4. How We Use Information

We use the collected information for the following purposes:

5. Data Storage

5.1 Storage Location

Your personal data is stored on servers located in China or Singapore. If you are in the EU, your data may be transferred to and processed in China, subject to Standard Contractual Clauses (SCC).

5.2 Retention Period

5.3 Deletion Requests

You can request deletion of your personal data at any time:

• Email: privacy@xinkebio.com
• Phone: +86-579-XXXX-XXXX

We will process your deletion request within 15 business days. We may delete your data sooner than the stated retention periods if you exercise your right to erasure, or when the purpose of collection is fulfilled.

6. Data Protection

We implement the following security measures:

6.1 Technical Measures

• ✓ Encrypted transmission: HTTPS encryption across the site
• ✓ Access control: Strict permission management
• ✓ Log audit: Regular security audits
• ✓ Data backup: Regular data backups

6.2 Organizational Measures

• ✓ Employee confidentiality agreements
• ✓ Regular security training
• ✓ Emergency response procedures

6.3 Data Breach Response

In case of a personal data breach:

1. Activate the emergency response plan
2. Report to regulatory authorities as required by law
3. Notify affected users

7. Data Sharing

7.1 We Do NOT Sell Your Data

We do NOT sell your personal data to any third party.

7.2 Sharing Scenarios

We may share your data in the following situations:

7.3 Third-Party Services

We may use the following third-party services:

• Alibaba Cloud / Vultr (server hosting)
• Google Analytics (website analytics)

These providers have signed data processing agreements and commit to protecting your data.

8. International Data Transfers

8.1 Transfer to China

Your data may be transferred to and processed in China. We ensure appropriate safeguards:

• Standard Contractual Clauses (SCC)
• Data processing agreements

8.2 Transfer to Singapore

We may also transfer data to Singapore for backup purposes with appropriate protections.

9. Your Rights (GDPR)

If you are in the European Union, you have the following rights under GDPR:

9.1 Right to Access (Art. 15)

You have the right to obtain confirmation and a copy of your personal data.

9.2 Right to Rectification (Art. 16)

You have the right to request correction of inaccurate or incomplete data.

9.3 Right to Erasure (Art. 17)

You have the right to request deletion of your data when:

• Collection purpose has been achieved
• You withdraw consent
• Processing is no longer necessary

9.4 Right to Data Portability (Art. 20)

You have the right to receive your data in a structured format.

9.5 Right to Object (Art. 21)

You have the right to object to processing based on legitimate interests.

9.6 Right to Withdraw Consent (Art. 7)

You can withdraw consent at any time. Withdrawal does not affect the lawfulness of prior processing.

9.7 Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority.

10. Your Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to request deletion of personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your rights

We do NOT sell personal information.

11. Your Rights (LGPD)

If you are in Brazil, you have the following rights under the Lei Geral de Proteção de Dados (LGPD):

• Confirmation and access to data
• Correction of incomplete or inaccurate data
• Anonymization, blocking, or deletion
• Data portability
• Information about data sharing

12. How to Exercise Your Rights

Contact us to exercise your rights:

• 📧 Email: privacy@xinkebio.com
• 📞 Phone: +86-579-XXXX-XXXX
• 📮 Address: No. 133 Lengshui Road, Jinhua, Zhejiang, China

We will respond within 15 business days. We may need to verify your identity before processing your request.

13. Children's Privacy

Our website is intended for business customers, not for children under 16.

If you are a parent or guardian and believe your child has provided personal information, please contact us. We will delete the information promptly.

14. External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please read their privacy policies.

15. Policy Updates

We may update this Privacy Policy. Changes will be posted on this page.

For significant changes, we will notify you through:

• Website homepage announcement
• Email notification (if we have your email)

Please review this policy periodically.

16. Contact Us

If you have questions about this Privacy Policy:

17. Other Versions

• 中国站隐私政策 (中文)
• Cookie Policy
• Terms of Use

This Privacy Policy was last updated on August 9, 2026